In this document, we answer all the common questions we get from Icecat product content users.
This FAQ (frequently asked questions) is for Icecat product content users, typically channel partners such as retailers, etailers, distributors, comparison sites, brand owners, purchase management applications, ecommerce service providers or PIM (product information management) service providers.
If you are a brand owner, and want to use Icecat for product content syndication towards your channel partners, read the FAQ for Brand Owners.
Icecat is an independent global syndicator of rich product content. In order to use Icecat’s product content to its full potential and merge it easily into your ebusiness app.
To summarize, Icecat is an independent global syndicator of e-commerce product content, Product Information Management (PIM) solutions, and product statistics. Icecat helps brand owners and the global e-commerce channel to provide online buyers with all product content to make optimal purchase decisions.
Open Icecat is the free open catalog, part of Icecat’s full catalog, via which the product content for hundreds of top brands is distributed under Icecat’s open content license. Please, see the manuals for integrating the data.
Firstly, register (FREE). After that, confirm your email address, and study the integration manuals. Then, make your choice, of which download API of Icecat you want to use. You can start integrating Open Icecat data immediately. Lastly, it’s open and free, as it’s sponsored by your brand suppliers.
To begin with, registering for Open Icecat is easy and free! Firstly, click here to register now. After that, confirm your email address, and you get immediate access to the complete, multilingual Open Icecat database with millions of product data-sheets (PDSs).
First, check your spam box, click on the email confirmation link. It’s also good to de-spam the email to train your email provider not to see the confirmation email as spam. If you still have an issue contact us via the Icecat website.
No, in general an Open Icecat Product Data-sheet (PDS) contains the complete product data that a brand is communicating to its channel partners. Nevertheless, there might be certain cases in which a brand is reserving certain digital assets – such as video, hi-res images, reasons-to-buy, 3D, etc – for authorized resellers only. In a few cases, a brand owner might also restrict certain PDSs to particular authorized resellers only.
Full Icecat contains the product specifications and additional information for tens of thousands of brands in one single standardized data format, which facilitates easy categorizing, filtering, searching and comparing of products. In addition, non-standardized product information is converted by Icecat editors into consistent content for digital catalogs and delivered through structured repositories.
In case you need higher catalog coverage, you will need Full Icecat. For more information, see the Icecat Susbcription Plans.
If you want to upgrade to Full Icecat, please contact us via the contact form, or click on the “request Full Icecat access” link after the User Login.
In terms of product content, Full Icecat just has more brands and therefore more product data-sheets. Further, service levels and/or coverage guarantees can be provided in case of Full Icecat subscriptions. For a detailled overview see the Icecat Subscription Plans, and read more about the main advantages of Full Icecat over free Open Icecat.
After registration and login, you can upload yourself you catalog and/or price list for automated coverage analysis. If you want help with increasing your coverage, think of:– taking care that your GTINs (EAN, UPC, etc.) are known by Icecat– use also Brand and Brand Product Code for matching– request us help with improving the coverage of your catalog.
Icecat is active in Tech, Consumer Electronics, Telecom, Office Supplies, Toys, Do It Yourself, Media, Fast Moving Consumer Goods (or CPG), Personal Care and Baby, Lifestyle, Fashion, Sports, Entertainment & Hobby, Pet care, and Medical.On a daily basis, Icecat adds new categories. In case you want your category to be supported, please contact us.
The Subscription Plans of Icecat are start with free Open Icecat, and next small, standard and unlimited subscription plans for Full Icecat. You can request a Full Icecat offer via the login area, or by contacting us.
All product information is converted into consistent content for digital catalogs and delivered through structured repositories. Datasheets contain the following information:
All specifications, e.g. spec names and values, are available into the 60+ locales (country/language combinations) that Icecat supports.
You can find all possible error messages and codes that users may get while sending Icecat JSON or XML product file requests via the following post
Potentially, you can integrate Icecat data yourself and, depending on the format, with your IT team’s support. In addition, please refer to our manuals for a step-by-step explanation of how to integrate Icecat on your platform. Click here to access our manuals.
In case you need a connector, Icecat works with several of them: Magento, Icepim, Prestashop, etc. See the overview of add-ons. Please, contact us for more information or leave a message below.
Check the add-on partner page and leave your comment.
Yes, this is possible. Please, contact us or leave a message below to discuss the possibilities.
Yes, this is possible. In order to receive our data in CSV format, you can download a Personal Catalogue File. For instructions on how to download your Personal Catalogue File, please click here.
Yes, this is possible. In order to receive our data in Excel format, you can download a Personal Catalogue File. When downloading the file, choose to show the feature as a header. For instructions on how to download your Personal Catalogue File, please click here.
What are some of the main benefits of Icecat product content?
Yes, you can. We offer a free Vendor Central, your free PIM, as a standard functionality as part of Full Icecat subscriptions.
Yes, we provide a database with expert reviews. See also the reviews manual.
Yes, in so-called related products in a product data-sheet. In case you need specific relations supported, the Icecat team can be of help. Please, contact us in that case.
ICURY is Icecat’s experimental crypto token. In addition, see for more information about Icecat’s cryptocurrency: ICURY (ICY). The crypto token is a loyalty token. And you can obtain them through airdrops. See also the FAQ ICURY.
In short, PIM is a new type of software-based solution that supports brand owners and their channel partners with product information management. Icecat has over 20 years of expertise in product information management and makes them available through its free solutions and cloud subscriptions.
Yes, please check out Icepim.
Check out the supplier import module of Iceshop. Iceshop can add new suppliers on request. And combines the price and availability feeds of suppliers, typically distributors, with Icecat PDSs.
Please, read our overview of the legal context regarding the only re-use of copyright protected materials in the EU or the US. Please, read the post carefully. To a certian extend the use of Open Icecat grants permissions also to use a brand’s copyrighted materials, but these permissions might be revoked or subject to certain brand-specific limitations. The Full Icecat license excludes 3rd party copyrighted materials.
The vast of Icecat product content users these FAQ’s answer their questions. Moreover, all Icecat product content users with additional questions can contact us directly.
Read further: Manuals, PIM
Iam interested in the LG 43 inch 43LF540T and would like to know the price of the tv please Regards
Probably out-of-date. See https://icecat.biz/search?keyword=43lf540t We see only 1 distributor (Sweden) with this product. See the tab Distributor.
Hi, I have bought 2 myLiving Ceiling Lamp CL550 White, EAN no. 8718699680978, which are mounted as ceiling lamps. The installation is with crosspondance. When the lamps are switched on, they are at different light settings, 10/50%, el. 50/100% !? How do I get them to turn on the same settings (%)?
Please, check out the manual or contact Signify (former Philips lighting)
We have a digital market place where our customers meet their suppliers. In order to optimize the user experience we would like to get access to manufacturer content.
Hi Thorsten, you can register for free at www.icecat.biz/register. Regards, Wouter
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