The Experience Assistant is an AI assistant built directly into Icecat PIM, designed to answer questions about your product catalogue using live catalogue data and extensive platform documentation. Whether you're looking for a specific product, troubleshooting an import or checking whether your catalogue is ready for export, the assistant provides accurate, contextual answers without leaving your workflow. Managing product information means working across thousands of products, attributes, imports, exports, pricing rules and sales channels. Finding the right answer often means searching documentation, checking dashboards or asking a colleague. Powered by Claude, Anthropic's AI model, the Experience Assistant operates entirely within…
As retailers invest more heavily in AI, many are looking beyond individual tools toward connected platforms that integrate store operations, cloud infrastructure, and real-time data. A new strategic partnership between Hanshow and Microsoft reflects this shift, with the two companies expanding their long-standing collaboration to accelerate digital transformation in physical retail. The agreement focuses on three main areas: Hanshow's Store Digital Twin platform, Microsoft Azure, and joint go-to-market initiatives. Together, the companies aim to help retailers gain greater visibility into store operations, improve decision-making, and create more responsive shopping environments through AI and cloud technology. Building on an Established Collaboration…
