Manual for Channel and Brand Partners: Downloading Your Personal Files in MyIcecat

By
Manual

Version 3.1
Updated on: October 10th, 2026

This manual explains the My downloads page in MyIcecat. On this page you generate and download three personal files built from your own matched product file: the Personal Index File (PIF), the Personal Catalog File (PCF) and an archive of product images. You also see your matching results there and can request regular updates.

If you want to download your files automatically instead of by hand, see the Manual for Channel Partners: Personal Index File (PIF) and the Manual for Channel and Brand Partners: Personal Catalog File (PCF).


1. What you can download

FileWhat it isFormatDetails
Personal Index File (PIF)A list of your matched products with links to their data sheets, in every language of your subscriptionCSVPIF manual
Personal Catalog File (PCF)The content of your matched products: texts, specifications, image and document links. One file per languageCSV or ExcelPCF manual
ImagesThe gallery images of your matched products, in the sizes and languages you chooseZIPSection 4.3

2. Before you start

All three files are built from your matched product file. Upload your product file and let Icecat match it first. See Matching and Coverage Analysis of Your Catalog.

If you open My downloads before matching has finished, you are taken back to the product file page.

3. Finding the page

  1. Sign in at icecat.biz.
  2. Open the menu and choose My downloads.

From top to bottom, the page contains:

PartWhat it is for
Change product feed buttonTakes you back to the product file page to upload or change your product file.
OutputChoose which files to generate, and how.
List of filesFollow the progress of your files and download them.
Matching resultsSee how much of your product file Icecat matched.

Screenshot: the My downloads page, with the four parts labelled.

4. Generating files

In the Output box, tick the files you want, set their options and click Generate. You can generate several file types at once.

Screenshot: the Output box with PIF, PCF and Images.

4.1 Personal Index File (PIF)

OptionWhat to know
FormatAlways CSV.
LanguagesNo choice needed. The PIF contains a data sheet link for every language of your subscription.

4.2 Personal Catalog File (PCF)

OptionWhat to know
FormatCSV or Excel. Choose CSV if you import the file automatically. Files refreshed by regular updates are always CSV.
LanguagesAll languages of your subscription are selected. Deselect the ones you do not need. You receive one file per language.
Feature names as headersUnticked: specifications appear as Specs 1, Specs 2, … with Name: value in each cell. Ticked: every specification gets its own column, named after the specification. See the PCF manual.
Inform about updatesTick to receive an email each time a new PCF is ready, or when generating it failed.

Changing “Feature names as headers” deletes all your existing PCF files, because their columns no longer match the setting. Generate the PCF again after you change it.

4.3 Images

OptionWhat to know
SizesChoose one or more: Thumb, Low-res, Medium-res, High-res, Original. All are selected by default.
LanguagesChoose the languages of the images. Some images are language-specific, for example images with text on them.

What the archive contains. Only the gallery images you are allowed to access, for the products in your matched file. Inside the ZIP, images are sorted into folders: first by size, then by language. Each file name is made of the brand, the product code, the language and the image number, so you can link every image to your product. The archive also contains a folder with product family logos.

While an image archive is being prepared, the Images row in the Output box is greyed out. You can generate a new archive once the current one is ready.

Host the images yourself. Upload the images to your own website or image server. Do not link to Icecat image links from your shop pages.

5. Following progress and downloading

After you click Generate, your files appear in the list below the Output box. The newest files are at the top. The list shows five files at a time; click More to see all of them.

What you seeWhat it meansWhat to do
A progress barThe file is being generated.Wait. The list refreshes by itself.
Date, type, languages, size, and a CSV, XLSX or ZIP label with a download iconThe file is ready.Click the download icon.
A yellow rowThe file is ready, but it was generated from your previous product file and does not reflect your latest matching.Generate the file again.
A red error message on the Images rowThe image archive could not be prepared.Try again. If it fails again, contact your account manager.

The list holds one PIF, one PCF per language, and one image archive. Generating a file again replaces the previous version.

6. Matching results

The Matching results box shows how your last product file was matched.

LineWhat it shows
DateWhen matching finished.
Total productsThe number of products in your product file.
Imported productsProducts Icecat could read from your file.
Open matchMatched products whose content is available in Open Icecat.
Full matchMatched products whose content is available in Full Icecat.
Restricted matchMatched products whose content is restricted, for example to the brand’s authorised resellers.
DuplicatesProducts that appear more than once in your file.
Described productsMatched products that have a data sheet in Icecat.
Skipped productsProducts Icecat could not match. Click CSV next to this line to download them.

Use the list of skipped products to correct product codes, brands or GTINs in your product file, then upload it again to improve your coverage.

7. Getting your files updated automatically

The files on this page are generated when you click Generate. To have your PIF and PCF rebuilt automatically every time Icecat re-matches your product file:

  1. Upload your product file as a link (URL), not as a file from your computer. Icecat can only re-download and re-match a file it can reach by link. For help, see How to host your Product Feed.
  2. Click Request updates next to the Generate button. The button only appears when your product file was uploaded as a link. Your request goes to Icecat, and we switch regular updates on for your account. You can send one request every 7 days.
  3. If regular updates are not switched on after your request, contact your account manager.

Once regular updates are on, Channel Partners can download the files automatically with an API token. See the PIF manual and the PCF manual.

Related manuals

  • commented on April 7, 2017 by Miler

    Hi,

    Does you service allow me to do an EAN lookup by product name?

    I have a XML/CSV file with a couple of thousand product names & brands which I need to lookup/match the correct existing EAN. Preferably by bulk uploading CSV.

    Is it possible with your system? Do i need to register for a full Icecat for that?

    Please let me know.

    Thanks in advance.
    Miler

    • commented on April 10, 2017 by Martijn Hoogeveen

      Yes it does. We reply to you separately.

  • commented on April 19, 2017 by Joaquin

    I’m trying to create csv with icecat, the truth is not clear when I ask that suva file from my pc I do not understand if it should be empty or full of products ando super lost if someone could show video or pass me a sample csv.

    Thank you

    • commented on June 1, 2017 by Gloria Serafini

      Dear Joaquin, thanks for your comment. We should better understand your path. Please contact us and we will support you. Kind Regards, Gloria

  • commented on June 29, 2017 by julie

    We also have so many laptop batteries and adapters for selling, but really I do not find the correct way to upload,how to upload the price list and product detail.
    I think it must has a templet there,where is it?

  • commented on July 3, 2017 by J. Hofmann

    In section 2 you describe that a dedicated list of product codes and/or EAN is necessary for individual download. Is there also a possibility to get all products by e.g. brand name?

    Thanks in advance

  • commented on July 11, 2017 by Gloria Serafini

    Hi Julie, thanks for your message! You can actually follow step-by-step this guide, namely at point #5. If you have questions on how to go ahead with uploading your price list, please contact us

  • commented on June 28, 2018 by Remi

    Is there a possibility to force PIF creation after uploading new price list, not via the icecat interface, but via an API call / URL request?

    • commented on June 28, 2018 by Martijn Hoogeveen

      Hi Remi, yes there is. Please, contact your account manager.

  • commented on March 15, 2019 by Sri Buwan

    I am in UK and need full products catalogue. what do i need to do to get it regularly on json format. please advice

  • commented on May 1, 2019 by Younes

    Hello team,

    I generated a csv file based on my supplier data, and the file generated is 1.34 gb csv, when I download it, it downloads too fast for a 1.34 gb file so not surprisingly the file is corrupt. What could be the problem?

    Thank you
    Younes

    • commented on May 3, 2019 by Laura van der Blom

      Dear Yuones,

      I will send you an email to understand the problem better and put you in contact with the right person to help you solve it.

      Kind Regards,
      Laura

  • commented on September 23, 2019 by Henry Withoot

    Just had a strange experience.
    I have +/- 20 suppliers that provide me in total of over 500.000 products.
    I act smart to download the icecat’s csv’s.
    – product_names
    – product_features
    – all csv’s related to product_features
    – products listings
    – products_descriptions

    Products ARE found in the products listing, yet not ALL in product_names or product_descriptions.
    Find out later, there is NO csv file that hold the productTitle…….. mmm ok…. then let’s move back to single product datasheets (.xml)
    Try to lookup:
    https://uk.icecat.biz/en/p/10zig+technology/9011/not+categorized-optional+pcie+card+for+10zig+68xx+thin+client-22551232.html
    when i click in right bottom:
    XML product data for 10ZiG Technology 9011
    i get: EN Access to this product is restricted. Please contact your account manager at Icecat.
    ( the link should be: https://data.icecat.biz/xml_s3/xml_server3.cgi?prod_id=9011;vendor=10ZiG%20Technology;lang=EN;output=productxml )

    I have THOUSANDS of these , yet….. out of the CSV products i imported from icecat, all of them exist in the database, yet i not get access to them via the output=productxml links.

    So what is going on here?
    I have FULL icecat catalog access with the vertical “Computers & Electronics” and language English.
    And i KNOW this product exists in the icecat database.

  • commented on January 21, 2021 by Bauer

    Does you service allow me to do an EAN lookup by product name?

    Hello, I have a XML/CSV file with a couple of thousand product names (Manufacturer code, EAN code) which I need to lookup/match the correct attributes like RAM, Os system, Storage type or capacity. Preferably by bulk uploading CSV.

    Is it possible with your system? Do i need to register for a full Icecat for that?

    Please let me know.

    Thanks in advance.

    • You can match via your Open Icecat account (assuming you’re registered) after login. By uploading the file and match on brand + brand product code or GTIN (EAN). For Open Icecat (sponsoring) brands you can look up all data with a free account. For non-sponsoring brands you will need a Full Icecat subscription.

  • commented on January 21, 2021 by Bauer

    thanks for the quick reply. The way i did it gives back 1 URL for every line. Is there also any ways to extract the information separated by columns directly in the output?

  • commented on March 11, 2021 by AndrewK

    Hello, I am trying to upload a product feed from URL. The file fails with the message:
    Failed to configure input file. Please check if file settings are correct, and try again.

    I have confirmed that the URL is accessible.
    That the file can be downloaded.
    That the file is in the correct format.
    I have manually uploaded the same file and it works without issue.

    Can you please assist?

    Thanks.

    • Dear Andrew, communicated this to operations. If your email is the same as your account’s, they’ll come back to you. Otherwise, use the icecat Contact form or the Chat after login.

  • commented on May 12, 2021 by Javier Camacaro

    Hi,

    Is possible to create a file with products descriptions in spanish?. I just see the “EN” buttom.

    I’m registered as a “open catalog” user

    Thanks!

    • Dear Javier

      You should have changed the user country to Spain. I did it for you. now you can get content in Spanish language.

  • commented on July 21, 2021 by Chris

    Hi,

    I have tested the deeplink example in your post and that downloads the PIF file, how do I configure that to download the PCF file instead please?
    https://icecat.biz/index.cgi?login_form=user_import_report;type=match;layout=csv;login=XXXXX;password=XXXXX

    Thanks

  • commented on October 6, 2023 by Glen Dale

    This article seems to indicate that we can generate the PIF on a daily basis by ‘hitting the request button’, but I cannot find this button.

    Also our product inventory changes quite regularly so we’d like to be able to automatically upload our product inventory on a daily basis so that we can get up to date images. Is this possible to do?

    Many thanks

    • Dear Glen
      Once you indicate in Icecat link to your feed and go to “My downloads” you will see button “Request daily updates”

      Kind regards

      Vazha Abramishvili

  • commented on March 29, 2024 by Sven

    Hi,

    When generating the PIF, it is also indicated how many doubles were found.
    In our case, we know we have double products in our feed. This means we upload a file with multiple same EANs, but every time with a different ‘custom product id’.

    After generating the PIF, these doubles are grouped together and only 1 of the matching ‘custom product IDs’ is returned.

    Is there a way to either
    – See the entries marked as doubles
    – Get a grouped list of all ‘custom product IDs’ in the PIF (e.g. separated by pipes, just like is done with the EANs)

    Many thanks!

    • Dear Sven
      Thank you for your question. Currently the 2 functionalities mentioned by you do not exist. Icecat country manager for Belgium will contact you to discuss how we can help you further.

      Kind regards

      Vazha Abramishvili

  • commented on August 24, 2026 by Imtiaz

    HI!
    I have uploaded a feed (CSV file – 427 products), but I do not have the Request Daily Updates yet.
    Also, many product have coverage and I have Full IceCat, yet I cannot download products sheets and images ?

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