In September 2026, we started replacing Jira, the project-tracking tool we had been using, with our own tool, Icecat Projects. A month later, our teams use it every day, and much of the work in it is done by artificial intelligence (AI) agents: programs that take on a task, carry it out and report back. Here is what inspired us, what we built, and what we learned. Why leave Jira Our coding agents could already write code. What they lacked was a place to receive work, ask questions and report back. A Jira ticket is written for a colleague who…
After our September announcement, we have added Full Icecat support directly to our Model Context Protocol (MCP) server. This enhancement unlocks seamless access to complete catalog depth for enterprise workflows and AI agents everywhere for users that have a paid Full Icecat subscription. Open and Full Icecat Support In the pilot phase, only Open Icecat data was available. This phase allowed us to monitor adoption, user requirements, stability and security of this new agentic interface. The number of monthly active users (MAU) has been growing steadily to around 30 in July and August. Although the initial adoption started slower than…
