As retailers invest more heavily in AI, many are looking beyond individual tools toward connected platforms that integrate store operations, cloud infrastructure, and real-time data. A new strategic partnership between Hanshow and Microsoft reflects this shift, with the two companies…
AI chatbots are becoming a familiar part of online shopping. They answer customer questions, recommend products, explain return policies, and increasingly support shoppers throughout the buying journey. However, new research suggests there is still an important obstacle to overcome: accuracy.…
AI shopping agents are beginning to move beyond product recommendations and controlled demonstrations. Visa has announced that AI agents can now complete purchases on behalf of consumers at participating merchants' websites across Europe. The transactions take place in live commercial…
