Version 2.0 (Updated on September 22nd, 2025)
This manual describes how to use and manage Personal Files, which are a collection of tools on the Icecat platform designed to help you handle product data efficiently. It provides instructions on key processes, such as uploading partner product feeds in various formats (Excel, CSV, and XML), understanding the statistics of your uploaded data matched with the Icecat database, generating Personal Index and Personal Catalog files, and downloading Images.
The document also explains how to automate the process by using hosted feeds and setting up daily updates to retrieve your product files via HTTP.
Follow icecat.biz and log in to your account. Choose the Import/Export tab.
❗PIF, PCF and Image Download are available for channel partners and brand contacts!
First, you need to have to put the product identifiers into a single file. We accept Excel, CSV, and XML formats
<Products> <Product> <ProductCode>111-111</ProductCode> <Brand>Cisco</Brand> <GTIN>000000000000</GTIN> <MyInternalID>CiscoServer1</MyInternalID> </Product> <Product> <ProductCode>111-112</ProductCode> <Brand>MSI</Brand> <GTIN>000000000001</GTIN> <MyInternalID>MSILaptop17</MyInternalID> </Product> </Products>
💡We encourage you to use a feed hosted on a URL. It has no limitations on size, and you will also be able to receive Personal Files via permanent links. Read more about it in the section Regular Updates.
\\
“
,
.xslx
As identifiers, we accept the Manufacturer product code with the Brand name or GTINs.
Your product ID column is for your internal product identifiers. They will be included in the Personal Catalog.
Once your pricelist is matched, you will see the following interface:
💡Click on Skipped products from your total feed to download the codes that did not match to any product. Sometimes it happens because of incorrect formatting. You might use this file to correct the mistakes in the feed.
Please note that You are not authorized field shows only products for which you lack a Brand Subscription.
🔍 Icecat User Access Management Policies
In order to view all the products that you cannot access at the moment, you need to review the Personal Index.
.csv spreadsheet file with XML links for each product in your feed for each language. Available only for the INT locale.
.csv
.csv / .xlsx spreadsheet with full data for each product in your feed. The response is the same as for the batch CSV request.
.xlsx
❌ Generate Personal Catalog File with Feature names as headers not checked.
Feature groups are provided, and feature names are provided inside cells.
✅ Generate Personal Catalog File with Feature names as headers checked
Feature groups are not provided, and the feature names are provided as column headers.
.zip archive with all images for your feed sorted by language, then resolution, then product.
.zip
Once everything is set up, click on Generate and navigate to the Progress Bar.
On the screenshot above, there are three possible statuses for your Personal Files
Using the Personal Index might simplify your implementation process. You can immediately see all the product links for all locales you are subscribed to.
You can think of a Personal Index as about map that indicates how to access the product data.
prod_id – unique Product Code, set by the brand. Always unique within a brand.
supplier_name – the name of a product’s Brand, for example, Hasbro.
ean_upc – GTIN (EAN/UPC) numerical product code(s). ean_upc. They are unique within Icecat, but Brands may sometimes reuse them for different products.
ean_upc
For example, Icecat Editor’s team may reassign GTINs to different products according to instructions and information provided by the brand.
Path – for each of the locales you are assigned to, a separate column Path (locale short code) is provided
Path (locale short code)
timestamp – last update date for the product in format DD.MM.YYYY HH:MM
DD.MM.YYYY HH:MM
Your product ID – if set during the matching process in the Your product ID column.
error_message – If the product exists in Icecat but you lack permissions to view it, the error message appears here. It is also useful to check the 🔎 Icecat Error Messages
Your product ID can simplify product identification when matched; it actually contains a different product identifier on our side, and the product was matched according to product mapping rules. It allows you to match an Icecat data sheet with your company’s internal product ID.
Personal Catalog is a convenient tool that allows you to get product data in convenient CSV or Excel spreadsheets. Essentially, it utilizes the CSV API for each of your products and packs product information into tables.
Because of its reliance on Icecat CSV API and complex structure, the Personal Catalog is described in 🔍 Icecat CSV Manual.
For regular updates to work, this option must be chosen:
Once the file is uploaded and matched, click on the Request Daily Updates button. ⚠️ It won’t appear if the feed is uploaded from a PC.
Our manager will contact you and assign you to regular updates. Essentially, it will unlock for you certain endpoints, which you can access to fetch PIF and PCF regularly.
To retrieve them, follow MyIcecat → Access Tokens:
api-token – token that grants you access to the product or Personal File. With this token anyone could access everything you could so keep them secret.
Locale is always 🌐 International and outputs is always CSV.
https://icecat.biz/index.cgi?login_form=user_import_report;type=match;layout=csv;api_token=<TOKEN>
You can choose the locale and the output format — CSV or Excel.
https://icecat.biz/index.cgi? login_form=csv_content; csv_file=/products_csv_lists_new/<IcecatUserID>_<LanguageCode>.<xlsx/csv>; api_token=<API_TOKEN>
In order to download your Catalog, you need to know your IcecatUserID.
Download any Personal Catalog File to clarify yours.
Check the Language Table to view the full list of supported Languages.
❗The default format for PCF endpoint is CSV as we consider it more scalable and easy for to work with in the code. If you need to fetch the Excel PCF, you have to generate it on icecat.biz first.
https://icecat.biz/index.cgi?login_form=csv_content;csv_file=/products_csv_lists_new/99999_INT.xlsx;api_token=<API_TOKEN>
https://icecat.biz/index.cgi?login_form=csv_content;csv_file=/products_csv_lists_new/111111_EN.csv;api_token=<API_TOKEN>
Archive in .zip format that includes all images for your feed, sorted by language, then resolution, then product.
The Interface allows you to choose which Resolutions and Languages you want to download.
❗ You can only download the Image pack for product feeds for fewer than 10,000 products.
image/jpeg
image/png
image/tiff
image/bmp
image/x-windows-bmp
image/x-ms-bmp
image/webp
.jpg
🔍 Icecat Locales and Language Code Table
The output file has the following structure: Resolution > Language.
Product code and Brand are provided in the image title.
Read further: Manuals, CSV, Icecat
Hi,
Does you service allow me to do an EAN lookup by product name?
I have a XML/CSV file with a couple of thousand product names & brands which I need to lookup/match the correct existing EAN. Preferably by bulk uploading CSV.
Is it possible with your system? Do i need to register for a full Icecat for that?
Please let me know.
Thanks in advance. Miler
Yes it does. We reply to you separately.
I’m trying to create csv with icecat, the truth is not clear when I ask that suva file from my pc I do not understand if it should be empty or full of products ando super lost if someone could show video or pass me a sample csv.
Thank you
Dear Joaquin, thanks for your comment. We should better understand your path. Please contact us and we will support you. Kind Regards, Gloria
We also have so many laptop batteries and adapters for selling, but really I do not find the correct way to upload,how to upload the price list and product detail. I think it must has a templet there,where is it?
In section 2 you describe that a dedicated list of product codes and/or EAN is necessary for individual download. Is there also a possibility to get all products by e.g. brand name?
Thanks in advance
Yes, use a “batch” interface https://iceclog.com/manual-how-to-import-product-content-into-your-webshop-via-icecat/ from the index you can select the brands that you want. Probably, handy to limit to market as well.
Hi Julie, thanks for your message! You can actually follow step-by-step this guide, namely at point #5. If you have questions on how to go ahead with uploading your price list, please contact us
Is there a possibility to force PIF creation after uploading new price list, not via the icecat interface, but via an API call / URL request?
Hi Remi, yes there is. Please, contact your account manager.
I am in UK and need full products catalogue. what do i need to do to get it regularly on json format. please advice
You can register here for free https://icecat.biz/en/authorization . (Your comment had been forwarded internally already before)
Hello team,
I generated a csv file based on my supplier data, and the file generated is 1.34 gb csv, when I download it, it downloads too fast for a 1.34 gb file so not surprisingly the file is corrupt. What could be the problem?
Thank you Younes
Dear Yuones,
I will send you an email to understand the problem better and put you in contact with the right person to help you solve it.
Kind Regards, Laura
Just had a strange experience. I have +/- 20 suppliers that provide me in total of over 500.000 products. I act smart to download the icecat’s csv’s. – product_names – product_features – all csv’s related to product_features – products listings – products_descriptions
Products ARE found in the products listing, yet not ALL in product_names or product_descriptions. Find out later, there is NO csv file that hold the productTitle…….. mmm ok…. then let’s move back to single product datasheets (.xml) Try to lookup: https://uk.icecat.biz/en/p/10zig+technology/9011/not+categorized-optional+pcie+card+for+10zig+68xx+thin+client-22551232.html when i click in right bottom: XML product data for 10ZiG Technology 9011 i get: EN Access to this product is restricted. Please contact your account manager at Icecat. ( the link should be: https://data.icecat.biz/xml_s3/xml_server3.cgi?prod_id=9011;vendor=10ZiG%20Technology;lang=EN;output=productxml )
I have THOUSANDS of these , yet….. out of the CSV products i imported from icecat, all of them exist in the database, yet i not get access to them via the output=productxml links.
So what is going on here? I have FULL icecat catalog access with the vertical “Computers & Electronics” and language English. And i KNOW this product exists in the icecat database.
Hello, I have a XML/CSV file with a couple of thousand product names (Manufacturer code, EAN code) which I need to lookup/match the correct attributes like RAM, Os system, Storage type or capacity. Preferably by bulk uploading CSV.
Thanks in advance.
You can match via your Open Icecat account (assuming you’re registered) after login. By uploading the file and match on brand + brand product code or GTIN (EAN). For Open Icecat (sponsoring) brands you can look up all data with a free account. For non-sponsoring brands you will need a Full Icecat subscription.
thanks for the quick reply. The way i did it gives back 1 URL for every line. Is there also any ways to extract the information separated by columns directly in the output?
You can choose to get a Personal Catalog File (CSV) as output for your whole catalog via the user interface.
Yes, that is the so-called Personal Catalog File option in the frontoffice interface (login area).
Hello, I am trying to upload a product feed from URL. The file fails with the message: Failed to configure input file. Please check if file settings are correct, and try again.
I have confirmed that the URL is accessible. That the file can be downloaded. That the file is in the correct format. I have manually uploaded the same file and it works without issue.
Can you please assist?
Thanks.
Dear Andrew, communicated this to operations. If your email is the same as your account’s, they’ll come back to you. Otherwise, use the icecat Contact form or the Chat after login.
Is possible to create a file with products descriptions in spanish?. I just see the “EN” buttom.
I’m registered as a “open catalog” user
Thanks!
Dear Javier
You should have changed the user country to Spain. I did it for you. now you can get content in Spanish language.
I have tested the deeplink example in your post and that downloads the PIF file, how do I configure that to download the PCF file instead please? https://icecat.biz/index.cgi?login_form=user_import_report;type=match;layout=csv;login=XXXXX;password=XXXXX
Thanks
Dear Chris I updated the manual with the link to download PCF file.
This article seems to indicate that we can generate the PIF on a daily basis by ‘hitting the request button’, but I cannot find this button.
Also our product inventory changes quite regularly so we’d like to be able to automatically upload our product inventory on a daily basis so that we can get up to date images. Is this possible to do?
Many thanks
Dear Glen Once you indicate in Icecat link to your feed and go to “My downloads” you will see button “Request daily updates”
Kind regards
Vazha Abramishvili
When generating the PIF, it is also indicated how many doubles were found. In our case, we know we have double products in our feed. This means we upload a file with multiple same EANs, but every time with a different ‘custom product id’.
After generating the PIF, these doubles are grouped together and only 1 of the matching ‘custom product IDs’ is returned.
Is there a way to either – See the entries marked as doubles – Get a grouped list of all ‘custom product IDs’ in the PIF (e.g. separated by pipes, just like is done with the EANs)
Many thanks!
Dear Sven Thank you for your question. Currently the 2 functionalities mentioned by you do not exist. Icecat country manager for Belgium will contact you to discuss how we can help you further.
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