In the first half of 2025, Dutch consumers spent over €17 billion online. That’s a slight drop of 1 % compared to the same period last year. But the structure of spending is shifting, with product purchases rising and service purchases falling. This trend reflects a shift in consumer priorities — from experiences to goods — highlighting the growing importance of product-focused ecommerce across markets.
While overall ecommerce value dipped, spending on products in the Netherlands increased by 3 %. In contrast, services saw a 7 % decline. One standout sector was Home & Living, which grew 19 % in spend and 7 % in transactions. Many Dutch customers appear to be replacing or upgrading goods rather than buying experiences.
This shift matters as product categories rely heavily on strong content — specs, visuals, dimensions — for conversions. As more commerce becomes about goods, content quality becomes essential.
Dutch shoppers made 21.6 million purchases from foreign online stores during H1 2025. Total cross-border spending was €2.3 billion, down 1 % year-over-year, though the number of purchases rose by 8 %. Interestingly, 30 % of these cross-border purchases were made from Chinese platforms, which reflects ongoing demand for competitive pricing and global brands.
For Icecat, cross-border trade is central. Our content platform enables manufacturers and retailers to syndicate product data across countries. In markets like the Netherlands, where consumers frequently buy abroad, having consistent, accurate product information is a competitive advantage.
The drop in service spending suggests consumers are prioritizing tangible products. But rising product demand puts pressure on logistics, returns, and customer expectations. In the Netherlands, delivery matters deeply. The country’s dense urban infrastructure, high expectations for speed, and sophisticated logistics make last-mile execution critical.
Icecat’s role is to ensure that when merchants list products, they do so with high fidelity. Rich, multilingual data, up-to-date imagery, correct specifications, and compliance details help reduce returns and improve trust — especially in high-expectation markets like the Netherlands.
Also, Dutch consumers are tech-savvy and mobile-first. Over 40 % of online purchases in H1 2025 were made via smartphone. Retail experiences need to be optimized for mobile. Icecat’s structured content syndication supports mobile-friendly listings across marketplaces and webshops.
First, prioritize your product catalog: make sure descriptions, specs, and images are flawless. In a market leaning toward products, content can make or break sales.Second, think cross-border by default. Dutch consumers will continue to shop abroad. If your content only works locally, you lose reach.Third, optimize for mobile and delivery. Dutch shoppers expect clarity on shipping costs, tracking, and returns. Content that supports logistics (dimensions, weight, delivery instructions) will become essential.
Finally, partner with content platforms like Icecat. When markets shift, having a scalable content engine reduces friction and speeds market response.
Read further: Icecat, News, e-commerce, ecommerce, Icecat, netherlands
Icecat is a global leader in product content syndication, helping brands, manufacturers, distributors, and retailers deliver enriched and consistent product information across multiple platforms. Trusted by 40,000+ e-commerce brands, Icecat helps turn browsers into buyers.
