Managing large amounts of complex product information is a very time consuming and complex task. Because product information needs to be accurate and consistent across multiple channels. Furthermore, rich media assets and compatibility and cross-sell relations between products need to…
To improve customer service, Icecat is looking into different ticketing systems to replace one of our old open source ticketing systems, Mantis. It is still in use, to manage mostly internal tickets generated by customer registrations, which are assigned to…
Replacing a computer with a tablet is something that Apple is working on for quite some time now. Apple has released more iPad models these past few years than ever before. This March, Apple silently revealed their revamp of the…
