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July 22, 2020

To improve customer service, Icecat is looking into different ticketing systems to replace one of our old open source ticketing systems, Mantis. It is still in use, to manage mostly internal tickets generated by customer registrations, which are assigned to…

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July 8, 2020

The Microsoft State of Global Service report mentions that 61 percent of global consumers sees customer service as one of the most important factors when selecting a brand. Experts predict that by the end of 2020, this may become the…

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June 11, 2020

China has been the world's manufacturing hub for many decades. It is therefore no wonder that China controls global supply chains. Last year, after the start of the US-Chinese trade war, many companies started to see the need for supply…

 November 3, 2019

Manual for Icecat URL: Integrating Links to Product Data Sheets and Images

Version: 1.21, August 28, 2019. The purpose of this post is to explain the Icecat URL method to get...
 October 4, 2018

Manual for Icecat Live: Real-Time Product Data in Your App

Icecat Live is a (free) service that enables you to insert real-time product content from some hundr...
 June 1, 2018
Manual for Icecat CSV Interface

Manual for Icecat CSV Interface

This document describes the manual for Icecat CSV interface (Comma-Separate...
 September 28, 2016

Manual for Open Icecat JSON Product Requests

JSON (JavaScript Object Notation) is an increasingly popular means of trans...
 September 17, 2018
icecat addons

Icecat Add-ons including Magento, PrestaShop, Oracle, SAP Hybris, Google Shopping. NEW: Shopify

Icecat has a huge list of integration partners, that make it easy for clien...
 August 1, 2020

Manual for Personalized Interface File and Catalog from Icecat

Via the Icecat website and login area, a user can generate personalized or ...
 October 5, 2016

Iceclog Editor Guidelines: Writing Compelling Posts

The Iceclog Editor Guidelines are a quick guide for contributors to the Iceclog blog or "cl...
 August 17, 2016