The European Union has imposed a record €550 million ($629 million) fine on Alibaba-owned AliExpress, marking the largest penalty issued so far under the Digital Services Act (DSA). According to the European Commission, the marketplace failed to adequately prevent the…
As retailers invest more heavily in AI, many are looking beyond individual tools toward connected platforms that integrate store operations, cloud infrastructure, and real-time data. A new strategic partnership between Hanshow and Microsoft reflects this shift, with the two companies…
AI chatbots are becoming a familiar part of online shopping. They answer customer questions, recommend products, explain return policies, and increasingly support shoppers throughout the buying journey. However, new research suggests there is still an important obstacle to overcome: accuracy.…
