For years, retailers have invested heavily in customer service chatbots. The goal was simple: answer questions faster, reduce support costs, and improve the shopping experience. However, consumer behavior does not perfectly align with this direction. According to a new Gartner…
Version 2.8Updated on October 6th, 2026 Icecat XML is a powerful and standardized format designed to deliver structured product information for e-commerce platforms and online marketplaces. By leveraging Icecat’s product catalog, channel partners can seamlessly integrate up-to-date product content into…
For years, search engines and social media have been the primary gateways to online shopping. Today, another source of traffic is growing rapidly: AI assistants. According to new data from Adobe Analytics, reported by Reuters, shoppers who arrive at retail…
