Categories: News

2024: The Year Italian E-commerce Embraced AI and Expanded Globally

In 2024, Italian e-commerce hit a total of €85.4 billion, marking a 6% increase compared to the previous year. These insights are from the 19th annual e-commerce report by digital consulting firm Casaleggio Associati. Their earlier report had projected total online sales for 2023 at approximately €80.55 billion.

Travel Leads the Way in Online Spending

The latest findings reveal that the Travel and Tourism industry generated over €21.8 billion in online sales, outpacing other sectors. Marketplaces came next with €14.8 billion, followed by Leisure at €13.4 billion. Other major categories included Fashion, Gambling, and Food.

Growing Adoption of AI in Italian E-commerce

Italian e-commerce businesses are increasingly embracing Artificial Intelligence to improve various operations. AI tools are being used for translation, automated content generation, data analysis, and personalized experiences.

“2024 was the year businesses began to grasp the transformative power of AI in their internal workflows. Looking ahead, the real challenge in 2025 will be using these technologies to create entirely new forms of value, not just boost efficiency.” said Davide Casaleggio, president of Casaleggio Associati.

Italian Stores Expanding Across Europe and Beyond

The report also highlights the impact of AI on international growth. Around 14% of Italian ecommerce businesses sold to customers in Germany and France, while Spain (12%), the Netherlands (9%), the UK (8%), and both Switzerland and the US (8%) were also key destinations for cross-border sales.

Vaiva Zdanoviciute

Recent Posts

Eroski Transforms the Online Shelf with Icecat and Mirakl Integration

Eroski, one of Spain’s leading marketplaces, is redefining the online shopping experience through an innovative…

2 days ago

Icecat Recognized Among the Netherlands’ Top 250 Fastest-Growing Companies

Icecat has officially been named one of the Top 250 fastest-growing companies in the Netherlands…

3 days ago

Compare Group Expands into Denmark and Norway — What It Means for Ecommerce Comparison & Product Content

Compare Group, a Netherlands‐based price comparison platform owner, has just launched its services in Denmark…

4 days ago

JAKKS Pacific Joins Open Icecat in Denmark to Enrich Toy Content

JAKKS Pacific, a prominent global toy brand celebrated for its licensed action figures, plush toys,…

5 days ago

Sandbox of Icecat Studio Just Got a Smarter Design Tool to Enhance Your Rich Content Pages

We just did a major update of our Sandbox image editor in Icecat Studio -…

6 days ago

Icecat Release Notes 232: Enhancements in MCP, SSO, Multimedia, Statistics, and Editorial Efficiency

In release 232, we deliver a mix of new features, technical improvements, and editorial efficiency…

1 week ago